Industry Reports

PhonepayPlus

PhonepayPlus 2009/10 Annual Report

Current & Future market for Premium Rate Services 2010

UK Phone-paid services market: current conditions and future trends 2008

Phone-paid services: today and tomorrow 2007

Ofcom

Ofcom Communications Market Report 2010

A focus on Customer Service - Summary of Consumer Complaints Review 2009

Byron Review

Safer Children in a Digital World: the report of the Byron Review March 2008

Department for Business, Innovation and Skills

Digital Britain Report June 2009